* [[NFIP Structural Variables#Claims History|Claims History (underwriting)]] - a record of losses applied to the rating of an N
...laims Loss Runs]] - the process of determining the number of recorded NFIP claims at a specific location
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...support three primary user roles: '''Agents''', '''Underwriters''', and '''Claims Examiners'''. Each role has distinct responsibilities and tools tailored to
...liarity''': Guide policyholders on using the Consumer Portal for payments, claims, and policy updates.
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#REDIRECT [[NFIP Structural Variables#Claims History]]
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...des a seamless experience for managing quotes, underwriting, renewals, and claims—all in real-time.
* Track '''[[Report Claim|claims activity]]''' when policyholders report a loss.
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...se transactions included policy issuance, endorsements, cancellations, and claims. TRRP helped ensure consistency in data collection, enabling accurate finan
...database for managing all NFIP flood insurance data, including policy and claims information. The transition from TRRP to PIVOT was designed to improve effi
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* the phone number and/or email address of the person the claims adjuster will be working with on the claim.
...ned on the [[Declarations Page]] at the time of the loss, is provided to a claims adjuster. The adjuster will contact the insured to schedule a site visit o
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...previous loss and any relevant property conditions, leading to a smoother claims process and more accurate assessments.
'''Scenario 2: Two Claims, Two Deductibles:''' Floodwater leaves an obvious waterline on the interior
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...dures and assistance. This article outlines the key aspects of NFIP policy claims, including filing processes, disputes, appeals, and special provisions like
== Claims Payment Process ==
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...ood Loss History''', is a comprehensive report detailing all flood-related claims associated with a specific property. This report includes information such
* '''Previous Claimants''': Individuals who have filed flood claims for the property in the past.
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'''Policies with Claims'''<br>
Open claims prevent cancellation. Closed claims limit refund eligibility based on specific reason codes.
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...as named insureds on the declarations page and will both be listed on the claims check should a loss be incurred. In this situation, the renter or leasee s
...d as an insured on the policy, sharing the coverage and responsibility for claims with the primary insured; essentially, it's another individual or entity th
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Img-cportal-03.png|Claims View
* Ability to report claims, request changes, or initiate cancellations.
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...ect access to tools and features like editing policy details or submitting claims.
...workspaces, allowing users to switch between key areas like Underwriting, Claims, and Policy Management. If linking to a centralized '''Workspaces''' page i
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===Claims Management===
...ate clients on SFIP coverages and exclusions to manage expectations during claims resolution.
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* '''Claims Process'''
: NFIP claims are funded by the federal government and may involve lengthy approval and p
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|NFIP Claims Manual
| [https://agents.floodsmart.gov/sites/default/files/fema-nfip-claims-handbook-08-2024.pdf Link]
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...lt/files/media/document/2025-07/fema-nfip-claims-handbook-08-2024.pdf FEMA Claims Handbook]
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This initiates the claims process for a policyholder after a loss event.
...much information in the '''Comments section''' that would be relevant to a Claims Adjuster.
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* '''Flood Insurance Reform Act (FIRA) Notices''': Annual notifications about claims history and its impact on premiums.
...ning the implications of notifications, such as premium adjustments due to claims history or SRL status.
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...ristics of a building. They also include details like mitigation measures, claims history, and replacement cost value.
|Claims History
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