PIVOT

TRRP and Its Evolution into PIVOT

The Transaction Record Reporting and Processing (TRRP) Plan was a critical part of the National Flood Insurance Program (NFIP) for many years. It provided a standardized way for Write Your Own (WYO) insurance companies to report flood insurance transactions. These transactions included policy issuance, endorsements, cancellations, and claims. TRRP helped ensure consistency in data collection, enabling accurate financial oversight and program management.

In April 2019, TRRP processes were integrated into a more advanced system called PIVOT to modernize and streamline data management for the NFIP. PIVOT is now the central database for managing all NFIP flood insurance data, including policy and claims information. The transition from TRRP to PIVOT was designed to improve efficiency, data accuracy, and accessibility for all NFIP stakeholders.

How PIVOT Works

PIVOT integrates the standardized data reporting once handled under TRRP into a modern, centralized platform. It consolidates data from multiple sources and uses advanced technology to validate and manage flood insurance policies and claims. Here’s why this change is important:

• Improved Data Accuracy: PIVOT reduces errors by automating much of the validation process.
• Faster Reporting: It speeds up the time it takes to process transactions and manage claims.
• Comprehensive Management: PIVOT provides a single source of truth for flood insurance data, helping FEMA, WYO companies, and other stakeholders work more efficiently.

Why This Matters

This change may seem behind the scenes, but it significantly improves the NFIP’s ability to support WYO companies and their clients. Here are some key points to know:

• Seamless Transition: The data you provide to WYO companies is now processed through PIVOT, but the process for submitting transactions remains straightforward.
• Enhanced Claims Support: The PIVOT system ensures claims are processed more accurately and quickly, leading to better service for policyholders.
• Data Security: PIVOT follows strict protocols to protect sensitive information, ensuring client data is secure.

What to Keep in Mind

While the transition from TRRP to PIVOT is complete, it’s important to stay informed about updates to NFIP processes. As an agent, your role remains critical in helping clients understand their flood insurance policies and providing accurate information for transactions. If you have questions about how PIVOT affects your work, you can reach out to your WYO company or FEMA for guidance.

By integrating TRRP into PIVOT, the NFIP has taken a significant step forward in creating a more reliable and efficient system for managing flood insurance. This helps you, as an agent, deliver better support and peace of mind to your clients.

This page contains information about the NFIP. Find more NFIP Resources.