Submit Change to Effective Date: Difference between revisions

Latest revision as of 15:04, 13 March 2025

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit requests to correct the NFIP policy effective date. Supporting documentation may be required.

Policy Changes require specific actions to meet federal guidelines

Procedural Steps

1. Access Policy Record

A large clock tower and other buildings line a great river. — Use the "Policy Changes" menu along the right side of the page.

Open the Policy Record to start

Find the Policy Actions block on the right
Choose Change Effective Date

An uploaded document that requests a correction to the Effective Date is also acceptable.

2. Select New Effective Date

Use the Edit button (pencil icon) in the upper right of the Risk Characteristics section.

This will open all NFIP structural variable fields for editing.

Make Adjustments to Structural Variables

These fields describe the physical details of the building, which can be changed over time due to reconstruction or disrepair.

Building characteristics should be accurately represented on an NFIP policy.
They can be corrected if they are not.
The collapsed table below shows a sortable list of all fields.

Required Documentation: An agent statement that the item was incorrect on the original application.

Once all details are entered, click the "Save" button (move to Step 3 below).

3. Review and Submit

Review the changes for accuracy and completeness before finalizing.

Once the effective date is entered, a pro-rated premium amount might be displayed.

The "Abort" button will exit the process without saving any details.
The "Submit" button will create the policy change form and mark the policy with a "Pending Change" (and "Pending Payment") flag.

The system will not process the change immediately.
Policy changes to NFIP Structural Variables require underwriter review.

The Policy Record will show a Pending Payment (and perhaps a Pending Change) flag.

The policy in the Agency Workspace will show a Pending Payment (and perhaps a Pending Change) flag.

If necessary, the agent can submit a payment on the Billing and Payment page.

This page contains details about NFIP Policy Changes.
Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.

@@ Line 28: / Line 28: @@
 {{collapsible-section
 |number = 2
-|title = 2. Select Effective Date
+|title = 2. Select New Effective Date
 |content =
 <big>Use the '''Edit button''' (pencil icon) in the upper right of the '''Risk Characteristics''' section.</big><br>
@@ Line 49: / Line 49: @@
 * The collapsed table below shows a sortable list of all fields.
 }}
-{{Docs-req|'''Changes:''' proof of a change to the building, such as a photograph.}}
+{{Docs-req|An agent statement that the item was incorrect on the original application.}}
-{{Docs-req|'''Corrections:''' an agent statement that the item was incorrect on the original application.}}
-{{attention|'''Changes:''' the effective date is '''the date the change occurred''' (the event date). <br>'''Corrections:''' the effective date is '''the policy inception date'''.}}
-{{table-structural-variables}}
 <div style="margin-top:10px;">'''Once all details are entered, click the "Save" button (move to Step 3 below).'''</div>
 <!-- END OF COLLAPSIBLE SECTION -->