Pay NFIP Policy Change: Difference between revisions

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|title = 2. "Make Payment" Button
|title = 2. "Make Payment" Button
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* Navigate to the "Policy Actions" menu and select "Submit Payment."
The '''[[Policy Record]]''' contains a status flag showing "Pending Payment". <br>
* Review the pre-filled details, including:
{{img-proc-free
  * Policy number
| file    = Img-proc-pay-pending-policy.png
  * Premium amount
| size    = 600px
  * Payment due date
| caption = The Policy Record shows a "Pending Payment" flag.
}}
Go to the '''Billing and Payment''' screen. <br>
Click the '''Make a Payment''' button to '''[[Premium Payment|submit premium payment]]'''. 
{{img-proc-free
| file    = Img-proc-pay-change-button.png
| size    = 600px
| caption = The Billing and Payment screen shows a "Make Payment" button.
}}
}}
}}
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Revision as of 15:59, 5 March 2025

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit premium payments for an NFIP Policy Change.

Procedural Steps

1. Submit Policy Change

Create a Policy Change for an NFIP Policy.

The top of the screen will show a "Balance Due" when premium must be collected.
Click the "Submit" button after all Policy Change details have been updated.

The top of the screen will show a "Balance Due" when premium must be collected.

The policy can be found later in the Pending Transactions queue.
A "Pending Change" and "Pending Payment" flag will be shown in the policy listing.

The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.

2. "Make Payment" Button

The Policy Record contains a status flag showing "Pending Payment".
The Policy Record shows a "Pending Payment" flag.

Go to the Billing and Payment screen.
Click the Make a Payment button to submit premium payment.

The Billing and Payment screen shows a "Make Payment" button.

3. Follow-up

* Provide payment information, such as:
 * Credit card details
 * Bank routing and account numbers
  • Confirm the payment amount matches the premium due.

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