Submit NFIP Cancellation Request

Policy Guide

Standard Flood Insurance Policy

Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit a cancellation request for an NFIP policy using the Equinox platform. The details below will help to orient and guide the agent through each step of the procedure and give additional resources as needed.

Procedural Steps

1. Access Policy Record

Use the "Policy Changes" menu along the right side of the page.

Open the Policy Record to start

To quickly navigate to the Policyholder section:

• Find the Policy Actions block on the right
• Choose "Submit Cancellation Request."

2. Start Cancellation Request

Enter the cancellation details, including:

• Reason code
• Effective date of cancellation

3. Attach Supporting Documentation

Upload any required documentation, such as:

• NFIP Cancellation/Nullification Request form signed by the policyholder
• Proof of sale, duplicate coverage, or other applicable evidence

Verify that all uploaded files are properly labeled and linked to the policy record.

4. Review and Submit

* Review the entered information for accuracy and completeness.

• Submit the cancellation request through the Equinox platform for processing.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

This page contains details about NFIP Cancellations. Find more in the How To Cancel section of the NFIP Flood Insurance Manual.