Submit NFIP Cancellation Request

Policy Guide

Standard Flood Insurance Policy

Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit a cancellation request for an NFIP policy. This will not auto-issue and must be reviewed by Underwriting before it is cancelled.

Procedural Steps

1. Policy Record

Use the "Policy Actions" menu along the right side of the page.

Open the Policy Record

To start the policy cancellation process

• Find the Policy Actions block on the right
• Choose "Cancel Policy"

NFIP Policy Cancellation page

This will open the NFIP Policy Cancellation page.

This page has the following sections:

1. Qualifying Reason dropdown list
2. Upload Cancellation Documents
3. Cancellation Effective Date
4. Cancellation Refund and Mailing Instructions
5. Abandon: Exit the cancellation without submitting anything
6. Submit: Create the Request Form and add any uploaded cancellation documents

2. Qualifying Reason

Choose the appropriate qualifying reason from the dropdown list

The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are. For instance, most policies are cancelled after the sale of the building, which is at the top of the list.

• The Reason Codes are used for reporting to FEMA
• The cancellation effective date will change based on the Qualifying Reason
• The Reason Code can be changed after submitting the request to Underwriting

3. Supporting Documentation

Upload any required documentation, such as:

• NFIP Cancellation/Nullification Request form signed by the policyholder
• Proof of sale, duplicate coverage, or other applicable evidence

Verify that all uploaded files are properly labeled and linked to the policy record.

4. Effective Date

* Review the entered information for accuracy and completeness.

• Submit the cancellation request through the Equinox platform for processing.

5. Review and Submit

* Review the entered information for accuracy and completeness.

• Submit the cancellation request through the Equinox platform for processing.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

This page contains details about NFIP Cancellations. Find more in the How To Cancel section of the NFIP Flood Insurance Manual.