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The Help Desk will contain information about how to use this site and how to troubleshoot Equinox issues. The general information about this site will be kept in Help. Equinox issues will be listed with images and a link to an article in Help. Help will differ from the Playbook for each namespace (UW, Claims, Operations), as those will be procedural references for a specific audience.  
The Help Desk will contain information about how to use this site and how to troubleshoot Equinox issues. The general information about this site will be kept in Help. Equinox issues will be listed with images and a link to an article in Help. Help will differ from the Playbook for each namespace (UW, Claims, Operations), as those will be procedural references for a specific audience.  

Revision as of 09:42, 8 November 2024

Announcements

October 2024: New resources added to this dummy article.
Upcoming: November training modules release.

Help Desk

The Help Desk will contain information about how to use this site and how to troubleshoot Equinox issues. The general information about this site will be kept in Help. Equinox issues will be listed with images and a link to an article in Help. Help will differ from the Playbook for each namespace (UW, Claims, Operations), as those will be procedural references for a specific audience.

Find Answers at the Help Desk

Underwriting Hub

Introduction to NFIP Policy Processing
Discover the essentials of policy management.

Undewriting Hub

Claims Hub

Introduction to NFIP Claims Processing
Discover the essentials of claims management.

Claims Hub

Operations Hub

Introduction to NFIP Operations
Discover the essentials for WYO insurers.

Operations Hub

External Resources