Pay NFIP Policy Change: Difference between revisions

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The policy can be found later in the '''Pending Transactions''' queue. <br>
A "'''Pending Change'''" and "'''Pending Payment'''" flag will be shown in the policy listing.
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| caption = The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.
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Revision as of 15:49, 5 March 2025

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit premium payments for an NFIP Policy Change.

Procedural Steps

1. Submit Policy Change

Create a Policy Change for an NFIP Policy.

The top of the screen will show a "Balance Due" when premium must be collected.

The top of the screen will show a "Balance Due" when premium must be collected.

The policy can be found later in the Pending Transactions queue.
A "Pending Change" and "Pending Payment" flag will be shown in the policy listing.

2. "Make Payment" Button

* Navigate to the "Policy Actions" menu and select "Submit Payment."
  • Review the pre-filled details, including:
 * Policy number
 * Premium amount
* Payment due date

3. Follow-up

* Provide payment information, such as:
 * Credit card details
 * Bank routing and account numbers
  • Confirm the payment amount matches the premium due.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.