Submit Change to Mortgagee Clause: Difference between revisions

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|title = 3. Review and Submit
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* Review the request for accuracy and completeness.
Review the changes for accuracy and completeness before finalizing.
* Submit the mortgagee clause change through the Equinox platform for processing.
 
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== Additional Details ==
== Additional Details ==
* '''NFIP Guidelines Reference''': Guidance on mortgagee clause changes, including documentation and timeline requirements.
* '''NFIP Guidelines Reference''': Guidance on mortgagee clause changes, including documentation and timeline requirements.

Revision as of 14:29, 19 December 2024

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents or insureds can request changes to the mortgagee clause on an NFIP policy using the Equinox platform. Changes to the mortgagee clause may include updating the mortgagee’s name, address, loan number or adding or removing a mortgagee. Incorrect mortgagee information is a common cause of claim payment delay.

Procedural Steps

1. Access the Policy Record

Access the Policy Record and navigate to the "Policy Actions" menu.
  • Select "Change Mortgagee Clause" to open the request form.

2. Enter the Requested Changes

Update the mortgagee details as required, such as:
  • Adding a new mortgagee or loan number
  • Updating contact details for an existing mortgagee
  • Removing a mortgagee from the policy
Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed).

3. Review and Submit

Review the changes for accuracy and completeness before finalizing.

Additional Details

  • NFIP Guidelines Reference: Guidance on mortgagee clause changes, including documentation and timeline requirements.
  • Equinox Quick Guide: Instructions for submitting mortgagee clause changes in the platform.
  • FAQs for Agents: Common questions about mortgagee clause changes (e.g., "What happens if the mortgagee details are incorrect on the policy?").

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

This page contains details about NFIP Policy Changes.
Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.