NFIP Address Discrepancy

Miscalculation of Effective Dates is the most common type of error committed in NFIP Underwriting, but Address Discrepancies are a close second.

Identifying Discrepancies

An address discrepancy exists when a site address does not match the property address on an NFIP policy or application. All discrepancies must be resolved, otherwise they are a potential FEMA audit finding.

The table below describes when an address mismatch is considered a discrepancy, including the explanation of why.

Address 1	Address 2	Discrepancy	Explanation
123 Main	123 Main St	No	Suffix differences (e.g., "St") do not change the location.
123 5th St	123 5th	No	Missing or additional suffixes are considered the same location.
123 N Main	123 S Main	Yes	Different directional prefixes may represent entirely different buildings.
123 Main N	123 N Main	No	Rearranged directional indicators are considered the same location.
123 W 5th Street	123 5th St W	No	Rearranged suffixes or directional indicators do not change the location.
123 W 5th Suite #1	123 W 5th Apt #1	No	"Suite" and "Apt" are interchangeable labels for the same address.
123 W 5th Ave Unit 30	123 W 5th Ave Unit 3	Yes	Requires resolution: confirm if the insured moved locations or if the policy was always intended for Unit 30.

Resolving Discrepancies

After a property address discrepancy has been identified, it must be resolved. You can use two online databases to resolve discrepancies.

Database ! Link ! Resolution Type
United States Postal Service	https://tools.usps.com/zip-code-lookup.htm	Used only for resolving City and Zip Code discrepancies
NETR Online	https://www.netronline.com/	Available public records for most counties in all states; property cards can be used to resolve street address or legal address discrepancies

USPS Lookup

USPS Zip Code Lookup

This utility is found in the upper left toolbar on the United States Postal Service (USPS) website.

• Select "Quick Tools"
• From the dropdown menu, choose "Look Up a ZIP Code"

There are different options within this site to use depending on what you are resolving.

Public Records

NETROnline

NETR Online catalogs all the online public records libraries across the country by county. Most legal documents can be found here, including real property deeds and taxation records.

Find the "Public Records" link at the top of the page.

The next page shows a variety of search methods.

• You may either use the map to click in the state you need to search, or
• You can select the state name from the drop-down menu, or
• You may need to click the "View More" options; these list the states in alphabetical order.
• After locating the correct state, choose the county name from one of two locations.
• After choosing the county, the next page shows a list of different departments. These must be searched to find the address information you need.

Appropriate Handling

• If the discrepancy reflects a change in location, this may result in a new policy being written.
• If the discrepancy is a correction to existing information, update the Policy Record to reflect the correct details.
• Use USPS for city and ZIP code verification
• Use Public Records for all else