NFIP Cancellations: Difference between revisions

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Agents should follow these steps when submitting NFIP cancellations.
Agents should follow these steps when submitting NFIP cancellations.


# '''Identify the [[Cancellation Reason Code]]'''
# '''Identify the [[Cancellation Qualifying Reasons]]'''
# '''Gather [[Required Cancellation Documents|Supporting Documentation]]'''
# '''Gather [[Required Cancellation Documents|Supporting Documentation]]'''
# '''Ensure [[Required Cancellation Signatures|Proper Signatures]]'''
# '''Ensure [[Required Cancellation Signatures|Proper Signatures]]'''

Revision as of 12:49, 12 February 2025

NFIP policies can be cancelled prior to the end of the policy term if specific steps are followed. The involved procedure and additional documentation requirements often create barriers that can be difficult to overcome.

Equinox simplifies cancellation submissions for agents, taking the additional cost and difficulties out of the equation. An intuitive interface and embedded support allow agents to comply with NFIP requirements from the start.

Submit a Cancellation Request in Equinox

Key Differences from Industry Practices

NFIP flood insurance policies have a one-year term. Unlike general insurance practices, where a signed "lost policy release" (LPR) form may be the only step needed for a policyholder to cancel their insurance, the NFIP has a more structured process.

Documentation Requirements
NFIP cancellations require specific supporting documents to justify the reason for cancellation. A simple signed request from the policyholder is not sufficient.

Reason Codes
NFIP cancellations use qualifying reason codes, each with its own conditions, refund rules, and required documentation.

Steps for Processing NFIP Cancellations

Agents should follow these steps when submitting NFIP cancellations.

  1. Identify the Cancellation Qualifying Reasons
  2. Gather Supporting Documentation
  3. Ensure Proper Signatures
  4. Submit the Cancellation Request

Special Considerations for Agents

Policies with Claims
Open claims prevent cancellation. Closed claims limit refund eligibility based on specific reason codes.

Eligibility Rules
Some properties may lose eligibility mid-term, such as those in communities suspended from the NFIP.

Lender Requirements
Lenders may impose requirements beyond federal regulations. Ensure proper documentation if a lender no longer requires flood insurance.


This page contains details about NFIP Cancellations.
Find more in the How To Cancel section of the NFIP Flood Insurance Manual.