Report Claim: Difference between revisions
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* Navigate to the "Claims" section and select "Submit FNOL." | * Navigate to the "Claims" section and select "Submit FNOL." | ||
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* Review the entered information for accuracy and completeness. | * Review the entered information for accuracy and completeness. | ||
Revision as of 11:35, 28 February 2025
This procedure explains how agents can submit a First Notice of Loss (FNOL) in the Equinox platform. Submitting an FNOL initiates the claims process for a policyholder after a loss event. Accurate and timely submission ensures that the claims process can proceed without delay.
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Procedural Steps
1. Access the Policy in Equinox
* Log in to the Equinox platform and locate the policy associated with the loss event.
- Open the policy record to verify the coverage details and ensure the policy is active.
2. Initiate FNOL
* Navigate to the "Claims" section and select "Submit FNOL."
- Enter the required details about the loss event, including:
* Date and type of loss * Policyholder contact information* Description of the loss
3. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the FNOL through the Equinox platform to initiate the claims process.