Pay NFIP Policy Change
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This Equinox Procedure is for Agents. Find a complete list here. |
This procedure explains how agents can submit premium payments for an NFIP Policy Change.
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Procedural Steps
1. Submit Policy Change
Create a Policy Change for an NFIP Policy.
The top of the screen will show a "Balance Due" when premium must be collected.
Click the "Submit" button after all Policy Change details have been updated.
The policy can be found later in the Pending Transactions queue.
A "Pending Change" and "Pending Payment" flag will be shown in the policy listing.
2. "Make Payment" Button
The Policy Record contains a status flag showing "Pending Payment".
Go to the Billing and Payment screen.
Click the Make a Payment button to submit premium payment.
3. Follow-up
The type of follow-up needed will be dependent on payment method. Click the appropriate box below for more details.
Successful Electronic Payment
After the premium payment is submitted using Equinox, the Policy Change can be completed by Underwriting.
Call or Mail Payment
Underwriters can apply payment and then complete the Policy Change.
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This page contains details about NFIP Policy Changes. |