Submit Change to NFIP Insured
This procedure explains how agents can request a change to the insured name on an NFIP policy using the Equinox platform. Insured name changes may include correcting errors, adding or removing a co-insured, or updating the name due to legal changes. Agents must provide accurate information and supporting documentation to process the request.
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Types of Insured Name Changes
| Type | Description | Required Documentation | Effective Date Rule |
|---|---|---|---|
| Name Correction | The insurable interest does not change, but the policyholder’s name is incorrect. | Signed policyholder request for correction. | Effective from the inception date of the current term. |
| Adding a Name | An additional policyholder is being added to the policy. | Policyholder’s signed authorization for addition. | Effective from the date of request. |
| Removing a Name | An existing name is being removed, which may affect insurable interest. | Policyholder’s signed authorization for removal. | Effective from the date of request. |
| Policy Assignment | Transferring insurable interest to a new policyholder and removing the current one. | Proof of ownership transfer and authorization by both parties. | Effective from the date of transfer. |
| Updating a Name | The policyholder’s name is updated due to legal reasons (e.g., marriage, divorce). | Legal documentation (e.g., marriage certificate, court order). | Effective from the date of legal change. |
Procedural Steps
1. Access the Policy Record in Equinox
* Log in to the Equinox platform and locate the policy requiring the insured name change.
- Click the **Policy Changes** option in the **Policy Actions** block on the right-hand side of the page.
- Select **Insured Name Change** to open the insured name change request form.
2. Enter the Requested Changes
* Update the insured name details directly in the system, including:
* Corrections to the name * Addition or removal of co-insureds * Updates due to legal name changes
- Ensure all changes align with NFIP guidelines and reflect the policyholder’s instructions.
3. Submit the Name Change Request
* Review the updated details for accuracy and completeness.
- Submit the insured name change request for processing.
4. Confirm Submission
* Review the submission confirmation to ensure the request has been processed.
- Notify the policyholder of the successful name change.
Additional Details
- NFIP Guidelines Reference: Guidance on insured name changes, including required documentation and timelines.
- Equinox Quick Guide: Instructions for submitting insured name changes in the platform.
- FAQs for Agents: Common questions about insured name changes (e.g., "What happens if the request is missing required documents?").