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Combined display of all available logs of Equinox Wiki. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
- 20:43, 10 November 2024 WikiAdmin talk contribs created page UW:2212 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=Application |course=Interests }} {{mainbox |color=grey |head=Lesson 2212 |content= '''<big>Mandatory Purchase</big>'''<br /> This lesson explains the mandatory purchase requirement for NFIP insurance. The trainee will explore the circumstances where lenders can require NFIP coverage and how it applies to different property types. '''Finish the assignments below to complete this less...")
- 20:41, 10 November 2024 WikiAdmin talk contribs created page UW:2211 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=Application |course=Interests }} {{mainbox |color=grey |head=Lesson 2211 |content= '''<big>Insurable Interest</big>'''<br /> This lesson introduces the trainee to the concept of insurable interest in NFIP policies. The trainee will explore the importance of establishing insurable interest and how it impacts policy issuance and claims. '''Finish the assignments below to complete this...")
- 20:11, 10 November 2024 WikiAdmin talk contribs created page UW:2153 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Distinctions }} {{mainbox |color=grey |head=Lesson 2153 |content= '''<big>Policy Reformation</big>'''<br /> This lesson provides a simple overview of policy reformation. The trainee will explore situations where they would apply policy reformation and the protocols for implementing these changes. '''Finish the assignments below to complete this lesson.''' }} {{assignbox...")
- 20:08, 10 November 2024 WikiAdmin talk contribs created page UW:2152 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Distinctions }} {{mainbox |color=grey |head=Lesson 2152 |content= '''<big>Separation of Coverage</big>'''<br /> This lesson covers the concept of separating coverages for various parts of a property, including tenant coverage, additions and extensions, and condominium unit coverage for loss assessment. '''Finish the assignments below to complete this lesson.''' }} {{as...")
- 20:05, 10 November 2024 WikiAdmin talk contribs created page UW:2151 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Distinctions }} {{mainbox |color=grey |head=Lesson 2151 |content= '''<big>Exploring Other Coverages</big>'''<br /> This lesson introduces the trainee to lesser-known coverages available with the standard NFIP coverage options. The trainee will explore the additional coverage types and identify how they work. '''Finish the assignments below to complete this lesson.''' }}...")
- 20:02, 10 November 2024 WikiAdmin talk contribs created page UW:2134 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Obligations }} {{mainbox |color=grey |head=Lesson 2134 |content= '''<big>Property Representation</big>'''<br /> This lesson outlines how insured buildings located in participating communities must comply with NFIP standards. The trainee will explore how structural factors like elevations, construction standards, and date of construction can impact flood policies. '''Fin...")
- 19:59, 10 November 2024 WikiAdmin talk contribs created page UW:2133 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Obligations }} {{mainbox |color=grey |head=Lesson 2132 |content= '''<big>NFIP Compliance</big>'''<br /> This lesson outlines how insured buildings located in participating communities must comply with NFIP standards. The trainee will explore how structural factors like elevations, construction standards, and date of construction can impact flood policies. '''Finish the...")
- 19:57, 10 November 2024 WikiAdmin talk contribs created page UW:2132 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Obligations }} {{mainbox |color=grey |head=Lesson 2132 |content= '''<big>Required Notifications</big>'''<br /> This lesson outlines the notifications involved during the NFIP insurance process. The trainee will explore the timing and content of required notifications. '''Finish the assignments below to complete this lesson.''' }} {{assignbox |num=2132A |title= Explore R...")
- 19:54, 10 November 2024 WikiAdmin talk contribs created page UW:2131 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Obligations }} {{mainbox |color=grey |head=Lesson 2131 |content= '''<big>Claims Process and Settlement</big>'''<br /> This lesson provides an overview of the claims process and settlement procedures for NFIP policies. The trainee will explore the steps involved in filing and settling a claim. '''Finish the assignments below to complete this lesson.''' }} {{assignbox |nu...")
- 19:51, 10 November 2024 WikiAdmin talk contribs created page UW:2113 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Rules }} {{mainbox |color=grey |head=Lesson 2113 |content= '''<big>Exclusions to the SFIP</big>'''<br /> This lesson focuses on the specific exclusions that apply to the Standard Flood Insurance Policy (SFIP). The trainee will explore what the SFIP does not cover and why these exclusions exist. '''Finish the assignments below to complete this lesson.''' }} {{assignbox |...")
- 19:49, 10 November 2024 WikiAdmin talk contribs created page UW:2112 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Rules }} {{mainbox |color=grey |head=Lesson 2112 |content= '''<big>Flood Insurance Coverage</big>'''<br /> This lesson introduces the trainee to the two main coverage types available under NFIP insurance. The trainee will explore building and contents coverage options, as well as the example of “builder’s risk”. '''Finish the assignments below to complete this les...")
- 19:46, 10 November 2024 WikiAdmin talk contribs created page UW:2111 (Created page with "{{coursenav |hub=UW:Hub |domain=UW2:Fundamentals |subject=SFIP |course=Rules }} {{mainbox |color=grey |head=Lesson 2111 |content= '''<big>Eligibility for NFIP Insurance</big>'''<br /> This lesson introduces the trainee to the requirements for determining eligibility for NFIP insurance. The trainee will explore the various factors that influence eligibility, including community status and building details. '''Finish the assignments below to...")
- 14:54, 10 November 2024 WikiAdmin talk contribs created page UW talk:1332 (Created page with "==U1332A== <pre> Assignment: Process DEQ Entries Objective: Using the Equinox system, the trainee will process Document Exception Queue (DEQ) entries. This task aims to familiarize the trainee with the DEQ process and ensure that all necessary corrections are made to policy documents. Instructions: 1. Follow the step-by-step guide within the software to review and process DEQ entries. 2. Ensure that all document exceptions are addressed according to NFIP guidelines. 3....")
- 14:54, 10 November 2024 WikiAdmin talk contribs created page UW talk:1331 (Created page with "==U1331A== <pre> Assignment: Identify Document Exceptions Objective: The trainee will click through a presentation to learn about document exceptions that can occur within the NFIP policy processing. This assignment focuses on understanding the types of document exceptions and the procedures for addressing them. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace....")
- 14:53, 10 November 2024 WikiAdmin talk contribs created page UW talk:1312 (Created page with "==U1312A== <pre> Assignment: Perform FNOL Submission Objective: Using the Equinox system, the trainee will document and submit a First Notice of Loss (FNOL) for a flood insurance claim. This task will help the trainee understand the FNOL submission process and ensure accurate record-keeping in compliance with NFIP guidelines. Instructions: 1. Follow the step-by-step guide within the software to document and submit the FNOL. 2. Ensure that all required information is acc...")
- 14:52, 10 November 2024 WikiAdmin talk contribs created page UW talk:1311 (Created page with "==U1311A== <pre> Assignment: Watch FNOL Video Objective: The trainee will watch a video that demonstrates the First Notice of Loss (FNOL) process in flood insurance claims. This video provides foundational knowledge on how to initiate a claim and the information required during the FNOL stage. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding the key steps involved in the FNOL process and the importance of accurate informa...")
- 14:50, 10 November 2024 WikiAdmin talk contribs created page UW talk:1252 (Created page with "==U1252A== <pre> Assignment: Watch Email Scripts Video Objective: The trainee will watch a short video about how to utilize email scripts effectively in communication with policyholders and agents. This video will introduce the key elements of email scripts and how they support consistent messaging. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding the key components of effective email scripts and their application in vari...")
- 14:49, 10 November 2024 WikiAdmin talk contribs created page UW talk:1251 (Created page with "==U1251A== <pre> Assignment: Watch Payment Methods Video Objective: The trainee will watch a short video that demonstrates the acceptable payment methods and how to confirm payment success. This video will introduce the trainee to payment processing options and the verification steps for successful payments. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding the key payment methods and the steps involved in confirming that...")
- 14:48, 10 November 2024 WikiAdmin talk contribs created page UW talk:1232 (Created page with "==U1232A== <pre> Assignment: Identify Policy Documents in Equinox Objective: The trainee will click through a presentation to learn about different policy documents in the Equinox system. This assignment focuses on helping the trainee recognize essential policy documents and understand their purpose within NFIP policy management. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed...")
- 14:47, 10 November 2024 WikiAdmin talk contribs created page UW talk:1231 (Created page with "==U1231A== <pre> Assignment: Watch Policy Edits Video Objective: The trainee will watch a video that shows an agent navigating policy changes with the assistance of an underwriter. This video introduces the types of edits that can be made to policies and how underwriters support agents in this process. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding the key points related to policy edits and the roles of both the agent a...")
- 14:45, 10 November 2024 WikiAdmin talk contribs created page UW talk:1212 (Created page with "==U1212A== <pre> Assignment: Navigate the Policy Screen Objective: Using the Equinox system, the trainee will follow a guided tutorial to navigate the Policy Screen effectively. This task aims to familiarize the trainee with the Policy Screen layout and key sections, enhancing efficiency in accessing policy information. Instructions: 1. Follow the step-by-step guide within the software to explore the Policy Screen. 2. Pay close attention to the layout and location of es...")
- 14:44, 10 November 2024 WikiAdmin talk contribs created page UW talk:1211 (Created page with "==U1211A== <pre> Assignment: Explore Workspace Queues Objective: Given several scenarios, the trainee will explore how to manage workspace queues in the Equinox system. This assignment is designed to help the trainee understand queue organization, prioritization, and the workflow within the workspace. Scenario Introduction: • You will review scenarios where various tasks are managed in the workspace queues, including prioritizing and sorting cases. Each scenario prese...")
- 14:42, 10 November 2024 WikiAdmin talk contribs created page UW talk:1132 (Created page with "==U1132A== <pre> Assignment: Watch Decision Engine Video Objective: The trainee will watch a short video about how decision engines work in the context of NFIP policy processing. This video provides foundational knowledge of how decision engines automate certain decision-making processes. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding how the decision engine processes inputs and applies NFIP rules to streamline policy a...")
- 14:38, 10 November 2024 WikiAdmin talk contribs created page UW talk:1131 (Created page with "==U1131A== <pre> Assignment: Identify Equinox Status Messages Objective: The trainee will click through a presentation to learn about different status messages in the Equinox system, understanding what each message indicates and how it affects policy processing. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or...")
- 14:37, 10 November 2024 WikiAdmin talk contribs created page UW talk:1122 (Created page with "==U1122A== <pre> Assignment: Identify Key Sections of the FIM Objective: The trainee will click through a presentation to learn about the primary sections of the Flood Insurance Manual (FIM), including how each section supports policy underwriting and servicing. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or...")
- 14:34, 10 November 2024 WikiAdmin talk contribs created page UW talk:1121 (Created page with "<pre> Assignment: Identify Floodsmart Audiences Objective: The trainee will click through a presentation to learn about the different audiences served by Floodsmart, including their needs and the types of resources each group typically uses. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or refer to other materi...")
- 14:32, 10 November 2024 WikiAdmin talk contribs created page UW talk:1111 (Created page with "stuff")
- 14:29, 10 November 2024 WikiAdmin talk contribs created page UW:1332 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=Document Exceptions }} {{mainbox |color=grey |head=Lesson 1332 |content= '''<big>DEQ Vectors</big>'''<br /> This lesson introduces the trainee to the DEQ (Document Exception Queue) decision engine in the playbook. The trainee will use the decision engine to determine the necessary actions to work and file a document exception. '''Finish the assignment below to complete...")
- 14:25, 10 November 2024 WikiAdmin talk contribs created page UW:1331 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=Document Exceptions }} {{mainbox |color=grey |head=Lesson 1331 |content= '''<big>DEQ Procedures</big>'''<br /> This lesson introduces the trainee to the procedures for managing entries in the Document Exception Queue (DEQ) within the Equinox platform. The trainee will explore how to identify document exceptions, the process for reviewing them, and the steps to resolve th...")
- 14:18, 10 November 2024 WikiAdmin talk contribs created page UW:1312 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=FNOL }} {{mainbox |color=grey |head=Lesson 1312 |content= '''<big>Submit First Notice of Loss</big>'''<br /> This lesson introduces the trainee to the process of submitting the First Notice of Loss (FNOL) within the Equinox platform. The trainee will explore the steps involved in properly documenting and submitting FNOL information to initiate the claims process effectiv...")
- 14:12, 10 November 2024 WikiAdmin talk contribs created page UW:1311 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=FNOL }} {{mainbox |color=grey |head=Lesson 1311 |content= '''<big>FNOL Phone Script</big>'''<br /> This lesson introduces the trainee to the FNOL (First Notice of Loss) phone script used during the claims process. The trainee will explore the key components of the script, including how to ask relevant questions, gather necessary information, and provide guidance to polic...")
- 13:33, 10 November 2024 WikiAdmin talk contribs created page UW:1252 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Basic Service }} {{mainbox |color=grey |head=Lesson 1252 |content= '''<big>System Emails</big>'''<br /> This lesson introduces the trainee to the email functionalities within Equinox. The trainee will explore how the system manages incoming email replies, as well as how to use pre-scripted email templates for outgoing emails. '''Finish the assignments below to complete t...")
- 13:27, 10 November 2024 WikiAdmin talk contribs created page UW:1251 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1251 |content= '''<big>Take Payment</big>'''<br /> This lesson introduces the trainee to the process of taking payments. The trainee will find where to submit payments, the acceptable payment methods, and how to confirm if the payment was successful. '''Finish the assignments below to complete this lesson.''' }} {{assi...")
- 12:52, 10 November 2024 WikiAdmin talk contribs created page Template:Mainbox/orange (Created page with "{{Mainbox/render | outer_bg = #FFF4D6 | outer_line = #E2D2A9 | inner_bg = #FFE9AE | inner_line = #E9CD81 | head = {{{head}}} | content = {{{content}}} }}")
- 11:20, 10 November 2024 WikiAdmin talk contribs created page Category talk:UW Playbook (Created page with "To create new articles, substitute the UW:Playbook/(copyme) page; additional details are included in that article.")
- 11:09, 10 November 2024 WikiAdmin talk contribs created page Underwriting (Created page with "Placeholder for the definition of NFIP Underwriting and the skills needed for the role of NFIP Underwriter. Category:Underwriting")
- 10:57, 10 November 2024 WikiAdmin talk contribs created page Category:Flood Insurance Manual (Created page with "Category:Underwriting Category:UW Playbook")
- 10:55, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/FIM/Waiting Periods (Created page with "{{safesubst:UW:Playbook/(copyme)}}")
- 10:53, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/FIM (Created page with "{{safesubst:UW:Playbook/(copyme)}}")
- 10:46, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/(copyme) (Created page with "This will be the formatted page that is substituted into a new UW Playbook article. Remove the <nowiki><nowiki></nowiki> tags from the Category name below. You may need to add additional categories based on the subject it represents. <nowiki>Category:UW Wiki Category:Underwriting</nowiki>")
- 10:31, 10 November 2024 WikiAdmin talk contribs created page Category:Underwriting (Created page with "Category:UW Playbook")
- 10:30, 10 November 2024 WikiAdmin talk contribs created page Category:Application (Created page with "Category:UW Playbook")
- 10:23, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/APP/Functions (Created page with "Placeholder for the Application functions that are relevant for an underwriter, including verbiage to guide agents. Category:UW PlaybookCategory:Application")
- 10:20, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/APP (Created page with "Placeholder for the subject "Application". This will get its own category and become the text for the category page.")
- 10:14, 10 November 2024 WikiAdmin talk contribs created page Category:UW Playbook (Created page with "The front page is UW:Playbook.")
- 09:47, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook (Created page with "Placeholder for the Underwriter Playbook. * This page will list all other Playbook articles. * Substitution of a boilerplate template for Playbook article creation. * Page naming will follow this protocol: <pre>UW:Playbook/<Subject>/<Procedure></pre> *All pages will have a "UW:Playbook" category.")
- 14:57, 9 November 2024 WikiAdmin talk contribs created page UW:1232 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1232 |content= '''<big>Policy Documents</big>'''<br /> This lesson introduces the trainee to where Equinox attaches or links documents to each policy. The trainee will explore how to locate these documents and identify the process for uploading new documents associated with specific policies. '''Finish the assignments...")
- 14:49, 9 November 2024 WikiAdmin talk contribs created page UW:1212 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Workspace }} {{mainbox |color=grey |head=Lesson 1212 |content= '''<big>Policy Screen</big>'''<br /> This lesson introduces the trainee to the Policy Screen used in the Equinox platform. The trainee will explore the features and functions of the Policy Screen, including how to view and find policy details effectively. '''Finish the assignment below to complete this lesson...")
- 14:43, 9 November 2024 WikiAdmin talk contribs created page UW:1231 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1231 |content= '''<big>Policy Edits</big>'''<br /> This lesson introduces the trainee to the process of making edits to active NFIP flood insurance policies and guiding agents through simple policy actions. '''Finish the assignments below to complete this lesson.''' }} {{assignbox |num=1231A |title= Watch Policy Edits...")
- 14:37, 9 November 2024 WikiAdmin talk contribs created page UW:1211 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Workspace }} {{mainbox |color=grey |head=Lesson 1211 |content= '''<big>Workspace Queues</big>'''<br /> This lesson introduces the trainee to the function of individual workspace queues. The trainee will explore what each queue contains and how it contributes to the flood insurance processing workflow. '''Finish the assignments below to complete this lesson.''' }} {{assig...")