Pay NFIP New Business

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit premium payments for NFIP New Business applications.

Procedural Steps

1. Complete Application

Sign the NFIP application electronically

Finish the NFIP Application

• Provide a drawn or text electronic signature
• Click the "Use This Signature" button

This records the signature date as "Date Signed"

• Click the "Continue" button

This moves the user out of the application and into the Payment Methods (see Step 2, below)

2. Choose Payment Method

The next page allows the agent to choose between three payment methods.

Three agent options after the application is complete

• Make an electronic payment now

Use Equinox to make an immediate Premium Payment

• Print and mail

Print the application packet; payment will be mailed to the address provided

• Email the payment link

Forward an email link to the policyholder to make payment using the Consumer Portal

3. Follow-up

The type of follow-up needed will be dependent on payment method.

Find more detail based on the heading of each collapsible box below.

Policyholder Name Updates

Legal documentation such as a marriage certificate, divorce decree, or court order reflecting the updated name.

Confirm that the effective date of the change reflects when the event (e.g., marriage, transfer of interest) occurred or another valid date supported by documentation.

• If the date of the event occurred prior to the current policy effective date use the effective date of the current policy term for processing the change request.

Immediate Payment, Auto-issued

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Immediate Payment, Underwriting

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