Pay NFIP Policy Change

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit premium payments for an NFIP Policy Change.

Procedural Steps

1. Submit Policy Change

Create a Policy Change for an NFIP Policy.

The top of the screen will show a "Balance Due" when premium must be collected.
Click the "Submit" button after all Policy Change details have been updated.

The policy can be found later in the Pending Transactions queue.
A "Pending Change" and "Pending Payment" flag will be shown in the policy listing.

The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.

2. "Make Payment" Button

The Policy Record contains a status flag showing "Pending Payment".

The Policy Record shows a "Pending Payment" flag.

Go to the Billing and Payment screen.
Click the Make a Payment button to submit premium payment.

The Billing and Payment screen shows a "Make Payment" button.

3. Follow-up

* Provide payment information, such as:

 * Credit card details
 * Bank routing and account numbers

Confirm the payment amount matches the premium due.

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